Dispatcher | Customer Support & Retention Specialist | Skilled Trades VA

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

My goal is simple: to help your business operate smoothly while providing every customer with a positive and professional experience from the first call to the completion of the job.

Why Clients Choose to Work With Me

I don't believe customer service is simply answering phones.

I believe every conversation is an opportunity to build trust, strengthen customer relationships, and support business growth.

Whether it's booking an appointment, dispatching technicians, resolving customer concerns, following up after service, or updating CRM records, I take ownership of every task and complete it with accuracy, professionalism, and attention to detail.

Clients appreciate that they can depend on me to communicate clearly, stay organized, and represent their company as if it were my own.

Skills & Experience

Skills

Appointment scheduling 2-5 Years

Account Associate / Customer Service Representative 2-5 Years

Retention / Customer Service 2-5 Years

Customer Success 2-5 Years

Dispatch & Technician Scheduling Less than 6 Months

Experience highlights

Dispatcher, Admin support/ CSR

yellowstone local inc · May/2026 – Present

Customer retention specialist

Telus digital · April/2023 – Present

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