Outline
Looking for Full-Time work (8 hours/day) at $5/hour
Associate Degree
English proficiency Fluent
Professional Summary
I have over 5 years of experience in customer service, specializing in enhancing client satisfaction and streamlining support processes. My journey includes roles in diverse environments where I have successfully resolved customer inquiries, built strong relationships, and contributed to team success. Recently, I served as a Customer Service Representative, where I honed my communication and problem-solving skills while adapting to dynamic challenges.
In addition to my customer service expertise, I have 3 years of experience as an AutoCAD Operator, which has equipped me with a keen eye for detail and the ability to analyze complex data. I thrive in fast-paced settings and believe in fostering a positive experience for every client. If you are looking for someone who can deliver exceptional support and insights to help your business excel, I am eager to collaborate and contribute to your project’s success. Let’s discuss how I can meet your needs.
Skills & Experience
Skills
Experience highlights
o Process customer's airtime and device purchases
o Port in/ out external, phone upgrade, phone activation/ reactivation
o Deactivation and any phone related issues to meet customer's satisfaction
o Responsible for the preparation of estimates and sales quotation
o Assisted the machine operator in executing work
o Incorporate changes recommended by the clients into final design
o Meeting with clients and site visits
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