Real Estate Virtual Assistant/ Customer Service/ Executie/General VA

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

High School Diploma

English proficiency Fluent

Professional Summary

My name is Ann, I hope you’re doing well. I came across your profile and wanted to reach out—I’m currently offering support as a Virtual Assistant. I bring experience in operations, CRM management, administrative support, and lead management, cold calling and I am confident in my ability to support your team efficiently and accurately.

I have almost 5 years of experience in customer service, lead generation, follow-ups, CRM management, outbound calling, email handling, and administrative support. I also have experience working with real estate teams and remote operations, which helped me develop strong communication, organization, and multitasking skills.

I’m proactive, detail-oriented, tech-savvy, and comfortable speaking with clients, investors, and business professionals.

Skills & Experience

Skills

Real Estate 2-5 Years

Social media (Instagram, Facebook, and LinkedIn) Outreach, Lead Generation, Data Entry 1-2 Years

real estate - Listing Manager 2-5 Years

REAL Estate - Cold Caller 2-5 Years

Social Media / Live Chat Support 2-5 Years

Executive / Admin Assistant 1-2 Years

Lead Genearation Specialist 2-5 Years

Chat Support / Email Support 2-5 Years

Admin support skills: calendar/inbox, files, MS & Google tools, Slack/Zoom/Teams, helpdesk, scheduling, remote tools, comms, customer support. 2-5 Years

Lead Generation Email Outreach CRM Management Data Entry Social Media Management Admin Support Email Management Microsoft Excel 2-5 Years

Appointment Setter (Remote) 2-5 Years

Experience highlights

APPOINTMENT SETTER & LEAD GENERATION SPECIALISTS

GREEN WAVE INGREDIENTS ONLINE · January/2023 – Present

Conducted outbound calls and email outreach to generate qualified appointments
Managed CRM systems and tracked lead status
Researched prospects via LinkedIn and Google
Maintained daily call logs and performance tracking
Assisted with social media outreach and engagement initiatives

EXECUTIVE / REAL ESTATE VIRTUAL ASSISTANT

Freelance · February/2023 – Present

Manage executive calendars, schedule meetings, and coordinate appointments
Oversee inbox management and client follow-ups
Add and maintain property listings in MLS platforms
Track leads and update CRM systems (HubSpot & Salesforce)
Prepare reports, documents, and internal communications
Create marketing materials (social posts, listing graphics) using Canva
Perform basic video editing for promotional and social content
Support cold calling and appointment setting efforts to maintain sales

MERCHANT/ DATA ENTRY TIER II/ CHAT SUPPORT SPECIALIST/ OPERATIONS SUPPORT

Support Ninja Inc · December/2021 – Present

Assigns tasks to other workers or subordinates for completion and may train new employees to
carry out the work
Makes necessary telephone calls to verify names and addresses on documents which are submitted for signatures by customers or clients.
Provided real-time chat support in high-volume environments
Documented customer interactions accurately
Resolved customer concerns while maintaining service standards
Procesing and taking orders for medical and incontinence products
Monitored inventory

INSURANCE CUSTOMER SERVICE REPRESENTATIVE

SITEL Corporation · January/2020 – Present

Assisted clients with policy updates, claims guidance, and billing inquiries
Processed renewals and documentation
Maintained confidentiality of financial information

CUSTOMER SERVICE REPRESENTATIVE

Sutherland Global Services · October/2018 – Present

Assisted customers with orders, returns, and account issues
Resolved payment and shipping concerns efficiently
Maintained compliance with company policies

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