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Kimberly M.

Customer Service Associate | Virtual Assistant

Verified
$3/hr

Outline

Looking for Full-Time work (8 hours/day) at $3/hour

High School Diploma

English proficiency Conversational

Professional Summary

I am a self-starter individual, customer-oriented and provide excellent customer service. I am tech-savvy with a soft skill that most companies seek, such as research, dynamic management and high attention to detail.

Skills & Experience

Skills

Advertising > Facebook Ads 6 Months to 1 Year
Customer Support > Active Listening 6 Months to 1 Year
Customer Support > Customer Relationship Management Less than 6 Months
Customer Support > Email Support Less than 6 Months
Customer Support > Sales Support > Food Service 6 Months to 1 Year
Customer Support > Sales Support > Lead Generation 6 Months to 1 Year
Office and Administration > Attention to Detail 6 Months to 1 Year
Office and Administration > Calendar Management 6 Months to 1 Year
Office and Administration > Email Management Less than 6 Months
Video Editing > CapCut Less than 6 Months
Video Editing > Motion Graphics Less than 6 Months

Experience highlights

Customer Service Associate
Inspiro Relia Inc · January/2022 – Present
As a CSR working on a seasonal campaign. We assist our customer's concerns via phone calls, email and live chat. We are handling a flower company based in the US. We process their transaction and do an outbound call for the local florist to place the customer's order and do a follow-up regarding their query. We submit a summary of our interactions and sales report.
Real Estate Sales Agent
Local Freelancer · May/2019 – /
I am a part-timer Real Estate Sales Agent based in the Philippines, with no employer and working individually. I directly reach out to property owners if they are open to agents and assist them in finding a client or prospective buyers, setting an appointment for viewing the schedule of the preferred property, making a negotiation, and submitting a documents to those interested buyers.
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