Dedicated and adaptable professional with 9 years of teaching experience in the United States and the Philippines, along with nearly 3 years of customer service experience supporting U.S.-based clients in healthcare, travel, and telecommunications industries. Skilled in customer support, communication, problem-solving, technical troubleshooting, and relationship building. Experienced in handling customer inquiries, resolving concerns, managing documentation, and providing quality service in fast-paced environments. As an educator, I have developed strong skills in organization, leadership, patience, and adapting to diverse needs. Proficient in digital tools and remote work platforms, with the ability to learn new systems quickly. Passionate about helping people, delivering excellent service, and contributing positively to any team.
