Virtual Assistant | Appointment Setter | Customer Service & Sales Specialist

I’m a Virtual Assistant with over 10 years of experience in customer service, sales, appointment setting, and administrative support. I specialize in lead qualification, outbound and inbound calls, calendar management, and delivering excellent customer experiences through phone, email, chat, and SMS.

I recently worked as a Virtual Appointment Setter for a U.S.-based construction company, using GoHighLevel, Housecall Pro, and QUO to manage leads, schedule appointments, and maintain accurate CRM records. I also have more than seven years of BPO experience in technical support, customer service, and sales, where I developed strong communication, problem-solving, and objection-handling skills.

I’m reliable, detail-oriented, a fast learner, and committed to helping businesses grow through professional customer interactions and consistent results.