Results-driven Collections and Accounts Receivable Specialist with over 15 years of experience in credit and collections, customer service,
dispute management, account reconciliation, and process improvement. Extensive experience supporting global accounts across North America
and EMEA, managing escalated receivables, and utilizing SAP ERP, SAP ECC, and Oracle platforms. Certified Lean Six Sigma Yellow Belt with a
proven ability to improve cash flow, resolve complex account issues, and deliver exceptional customer experiences.