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Jimi Ashley M.

Customer Service

Verified
$4/hr

Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Hello, my name is Ashley. I am a licensed professional and a graduate of Bachelor of Special Needs Education. I have 3 years and 6 months of experience as a Customer Service Representative, primarily handling telecommunications and sales accounts for AT&T, Verizon, and Sprint. Throughout my career, I have developed strong communication, customer service, problem-solving, and sales skills while providing quality support to customers. I am adaptable, hardworking, and always eager to learn new skills and take on new challenges. I value continuous growth and believe that my willingness to learn, combined with my dedication and positive attitude, allows me to contribute effectively to any team and organization.

Skills & Experience

Skills

Customer Support ( EMAIL / VOICE) 2-5 Years
Sales / customer service / technical support 2-5 Years
Email / Chat / Social Media Support 6 Months to 1 Year
Customer Education & Product/Service Guidance 2-5 Years
Education & Training 6 Months to 1 Year
Email Management Calendar Management Data Entry File Organization (Google Drive / Dropbox) Appointment Scheduling Travel Arrangements 6 Months to 1 Year

Experience highlights

Customer Service Representative
Afni, Philippines · August/2025 – Present
Customer Service Representative
Teletech · February/2019 – Present
Rehired
Customer Service Representative
Concentrix · April/2018 – Present
Customer Service Representative
Teletech · September/2017 – Present
Customer Service Representative
Sutherland Global · April/2016 – Present
Contact Details Are Private

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