Administrative Support, Customer Service, Quality Assurance and, Data Entry.

Experienced customer service and administrative professional with over 16 years of experience in customer service, quality assurance, technical support, email support, telemarketing, lead generation, appointment setting, and virtual assistance. She has a proven ability to build strong customer relationships, resolve issues efficiently, maintain quality standards, and support business operations through administrative and organizational tasks. Skilled in multitasking, active listening, leadership, and meeting deadlines while consistently delivering excellent customer service.