Skills
Communication Skills
5-10 Years
Team Management
2-5 Years
English
Less than 6 Months
Database administration
2-5 Years
Report Generation
2-5 Years
campaign management
2-5 Years
- Customer Service
5-10 Years
Lead Management
2-5 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
5-10 Years
CRM > Salesforce
2-5 Years
Cold Calling
2-5 Years
Customer Support > Chat Support >Technical Support
2-5 Years
• Real estate transactions
2-5 Years
Quality Assurance & Auditing
2-5 Years
Experience highlights
Dispositions Executive Assistant
Better Path Homes LLC
·
August/2022
–
Present
Managed buyer database administration, directed SMS campaigns, and optimized mass mailing lists. Monitored SMS deliverability and message performance to achieve high response rates.
REI Lead Manager
Better Path Homes LLC
·
July/2021
–
Present
Screened and qualified inbound leads using Salesforce CRM. Conducted discovery calls, maintained CRM records, managed multi-touch follow-up campaigns via SMS and email to maximize conversion rates.
Transactions Specialist
Better Path Homes LLC
·
December/2021
–
Present
Managed end-to-end contract-to-close real estate transactions. Prepared purchase and sale agreements, coordinated with title companies and escrow officers, tracked EMD and POF.
Quality Analyst/Support
Better Path Homes LLC
·
July/2021
–
Present
Conducted audits of inbound/outbound calls, SMS campaigns, and CRM data entries. Provided coaching to agents on communication clarity and objection handling.
Cold Caller
Better Path Homes LLC
·
July/2021
–
Present
Managed high-volume auto-dialers, logged call outcomes in CRM, maintained data accuracy, and screened pre-qualified leads for transfer to Lead Managers.
