Outline
Looking for Full-Time work (8 hours/day) at $6/hour
Associate Degree
English proficiency Fluent
Professional Summary
support, customer service, and medical insurance verification.
Experienced in managing schedules, handling client communications,
verifying insurance benefits, and providing administrative support in
remote settings. Known for being detail-oriented, easy to work with, and
able to adapt quickly to new tasks and systems.
Skills & Experience
Skills
Experience highlights
-Checked benefits, copays, deductibles, and out-of-pocket expenses.
-Confirmed prior authorization and referral requirements before appointments.
-Reviewed insurance coverage using CPT and HCPCS codes.
-Maintained accurate patient information and documentation
-Handled client communications and followed up on leads and inquiries.
-Updated and maintained records using Go High Level (GHL).
-Assisted with daily administrative tasks and team coordination through Slack.
-Helped keep operations organized and supported business needs as required.
-Handled email communications and coordinated with clients and team members.
-Maintained organized records, documents, and business files.
-Assisted with bookkeeping tasks using QuickBooks.
-Prepared reports and provided administrative support for daily operations.
-Resolved customer concerns and provided appropriate solutions.
-Provided accurate information about products and services.
-Maintained good customer relationships through excellent service.
-Handled escalated complaints and unauthorized transaction reports.
-Created fraud cases and ensured proper documentation.
-Supported team operations while developing leadership skills.
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