Virtual Assistant

Verified

$8/hr

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Outline

Looking for Part-Time work (4 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Customer Service & Support | Operations & Admin | E-Commerce Assistant

Skills & Experience

Skills

Customer Support 2-5 Years

Office and Administration > Data Entry > Encoding 2-5 Years

Customer Support > Technical Support, Data Entry 2-5 Years

Office and Administration > Data Entry, Attention to detail, Time Management, Customer service, Email Management,Managing Facebook Groups And Pages 2-5 Years

Technical support, Customer Service, Admin Assistant, General Assistant,Calendar Management, Graphics design 2-5 Years

E-Commerce 1-2 Years

Office and Administration > Admin Data Processing? 2-5 Years

Office and Administration > Administrative Support 1-2 Years

Experience highlights

Customer Experience Officer

Moolahgo · January/2024 – /

Operations:
Performed manual double-checking for e-wallet customer onboarding and verification of new users.
Performed and assisting in in-app or manual onboarding of new and old user
Help assist in troubleshoot wallet applications issues (login, pin and otp errors)
Processed clearing transactions, payment matching, and credit/debit requests for top-ups.
Investigated and resolved transaction issues (completed, pending, cancelled).
Coordinated with counterparties, customers, offshore.

Sales Admin Assistant

Subaru Car Dealer Manila Inc., · February/2023 – Present

Managed invoicing, allocations, collections, and car unit release documentation.
Assisted departments with system enhancements and process improvements.
Ensured smooth daily operations through effective communication and coordination.
Performed ad-hoc tasks as assigned.

Sales E-commerce Assistant

First Hana Corp. Korean Wholesaler & Retailer · March/2021 – Present

Handled retail and wholesale orders via Facebook, Shopee, Lazada, Shopify, phone, and email.
Assisted customers with inquiries, complaints, returns, and refunds.
Processed documents for managers, the president, and other office needs.
Managed procurement and inventory by updating and ordering materials for the warehouse, office, and physical store.

Sales Secretary

Suzuki Auto Manila Bay c/o Wheels Inc., · January/2020 – Present

Welcomed and assisted visitors, directing them to appropriate personnel.
Assisted walk-in clients with plate issuance and document requirements.
Prepared unit quotations for clients.
Updated and informed sales executives and managers on sales, inventory, inquiries, and targets.

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