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Wilbert John B.

Sales Development Representative

Verified
$15/hr

Outline

Looking for Part-Time work (4 hours/day) at $15/hour

Associate Degree

English proficiency Conversational

Professional Summary

As a Sales Development Representative (SDR) at Gorgias, I specialize in front-line lead generation and qualification for our e-commerce helpdesk platform. My role focuses on outbound prospecting, reaching out to online merchants on platforms like Shopify and BigCommerce, and evaluating inbound leads to find high-potential prospects. I connect with e-commerce brands struggling with support ticket volume, slow response times, or fragmented communication, showing them how Gorgias can centralize their support and automate repetitive tasks. Once I qualify a store and confirm we are a great fit, I book a demo and hand the account over to an Account Executive to close the deal.

Skills & Experience

Skills

Sales & Appointment Setting 5-10 Years

Experience highlights

Sales Development Representative
Gorgias · February/2022 – Present

My Tech Stack
Prospecting: Store Leads, BuiltWith, Sales Navigator, and Apollo for targeting and tech detection.

Messaging & Call Coaching: ChatGPT for tailored outreach scripts and Gong for call analysis.

Outreach & Pipeline: Orum for high-volume dialing and HubSpot for lead tracking.

Operations: Notion, Slack, and G Suite for workflows and team collaboration.

My main goal is uncovering operational pain points, qualifying high-intent prospects, and booking demos for Account Executives.

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