Skills
Customer Relations
10+ Years
Client Support
10+ Years
Communication – Interpersonal – Problem Solving – Data Entry – Multitasking – Time Management – Product Knowledge – Attention to Detail –
10+ Years
Leadership & Management Skills, Planning & Organizing, critical thinking & problem solving, collaboration, negotiation skills, Result Oriented
10+ Years
Coordination & Support Skills
10+ Years
Microsoft ( Word, Excel, etc.)
10+ Years
Administrative & Office Management
10+ Years
Coaching & Team Support
10+ Years
Experience highlights
Customer Service Representative / Technical Support
Concentrix Bacolod
·
July/2025
–
Present
Assisted customers with technical concerns and service related issues, delivered clear and effective troubleshooting support, maintained performance targets and customer satisfaction.
Executive Secretary
Toyota Negros Occidental
·
June/2018
–
Present
Provided executive level administrative support including scheduling, documentation and coordination, manage internal communication and ensured smooth day to day office operation, assisted in handling client concerns and maintaining strong customer relationships, prepared reports and organized records for efficient workflow, supported management with administrative tasks, reports and scheduling, coordinated between departments to improve communication and efficiency, maintained organized filing.
Customer Relations Officer
Toyota Bacolod City
·
February/2007
–
Present
Customer relations and client support, administrative and office management, communication and coordination, problem solving and critical thinking, leadership and team support, Microsoft Office (Teams, Word, Excel, Google Workspace).
