Medical Biller & Customer Support Specialist

Dedicated and detail-oriented professional with experience in customer service, medical billing, and healthcare administration. Skilled in insurance verification, claims submission, payment posting, denial management, appeals processing, and patient scheduling. Proficient in healthcare platforms such as Availity and TriZetto, with a strong understanding of insurance workflows and revenue cycle management.

Experienced in providing exceptional customer support through phone, email, and chat while resolving escalated customer concerns and delivering a positive customer experience. Highly organized, adaptable, and detail-oriented, with the ability to manage multiple priorities in fast-paced environments. Committed to accuracy, professionalism, and delivering excellent service to both patients and customers.