Skills
Inventory Management
2-5 Years
Customer Support ( EMAIL / VOICE)
1-2 Years
Customer EXPERIENCE
2-5 Years
Loan Processing & Documentation
1-2 Years
Retail Sales
5-10 Years
Experience highlights
Customer Service Rep II
Ibex Global Solutions
·
October/2022
–
Present
Help customers with their online orders through processing their refund, return, and replacement requests. Provide correct and accurate information regards with the tracking of their orders and make it coordinated with the couriers.
Customer Service Representative
Teleperformance
·
May/2022
–
Present
Help customers with their itinerary modifications. Coordinate the customers change requests with the hotel owners/managers. Keep the customers on-track with their bookings information.
Loan Processor/Sales Associate
HC Consumer Finance Philippines, Inc.
·
March/2021
–
Present
Assisted customers with consumer financing applications, promoted installment payment solutions and retail products, processed customer documentation accurately, achieved sales goals, and built positive relationships with partner stores while delivering excellent customer service.
Sales Associate
Prestige Alliance MPC (ServPro)
·
March/2016
–
Present
Assisted customers with product inquiries and purchases, resolved concerns, maintained accurate inventory and store organization, supported daily operations, and provided excellent customer service while contributing to sales targets.
