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Alfie A.

IT Specialist

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

My core strengths and expertise centered on problem-solving, technical adaptability, and system optimization.

Technical Expertise

Systems Administration: Managing user access, system deployment, and enterprise software.
Aspiring Cybersecurity: Implementing data encryption, firewalls, and regular security audits.
Data Management: Executing robust backup strategies and maintaining database integrity.
Root-Cause Analysis: Diagnosing complex hardware, software, and connectivity failures efficiently.

Professional Strengths

Analytical Thinking: Dissecting large-scale technical problems into logical, actionable solutions.
Rapid Adaptability: Mastering new frameworks, programming languages, and tools quickly.
Technical Translation: Explaining complex tech concepts simply to non-technical stakeholders.
Crisis Management: Maintaining calm and focus during critical system outages.

Skills & Experience

Skills

IT Support / Helpdesk skills, Ticketing system, Microsoft Office Tools, Basic Programming 5-10 Years
IT Support Engineer, Computer Technician 5-10 Years
IT Service Management (ITSM) & Helpdesk Operations, Active Directory, Group Policy, User & Access Management 5-10 Years
computer technician / remote IT specialist 5-10 Years
IT Support & Troubleshooting 5-10 Years
IT Support Fundamentals 5-10 Years

Experience highlights

Senior Support IT Engineer
Wipro Limited Philippines · September/2023 – Present
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