Skills
Cusomer service
5-10 Years
Marketing Management
1-2 Years
Operations & Administrative Management
2-5 Years
Bank Associate
2-5 Years
Logistics & export coordination Shipping documentation Order processing Customer support CRM tools Attention to detail Time management Problem-solving
1-2 Years
Experience highlights
Operations Manager & Payroll Head
AutoWorx Guam
·
February/2025
–
Present
Oversaw daily operations, coordinating workflows between service writers, technicians, and management to ensure efficient service delivery.
Developed and implemented Standard Operating Procedures (SOPs) to improve operational efficiency and maintain service quality.
Managed the Customer Relationship Management (CRM) system, maintaining customer records and service follow-ups.
Handled client communications, inquiries, and appointment scheduling to deliver excellent customer service.
Managed payro
Operations & Sales Specialist
Accelerated Freight Logistics
·
December/2025
–
Present
Managed daily freight operations, coordinating with shippers, carriers, and customers to ensure timely shipment execution.
Generated new business opportunities through outbound sales, client follow-ups, and relationship management.
Prepared freight quotes, negotiated rates with carriers, and secured cost-effective transportation solutions.
Coordinated load scheduling, monitored shipment progress, and resolved delivery issues to maintain customer satisfaction.
Maintained accurate records in the T
Marketing and Business Development Manager
GSD Venture Studios
·
January/2024
–
Present
Led marketing strategies and digital campaigns to boost brand visibility and engagement
Built partnerships and developed business pipelines across various markets
Managed content creation for social media and marketing materials
Banker
JP Morgan Chase
·
October/2023
–
Present
Supported clients with account services, transactions, and financial solutions
Delivered exceptional service and maintained account integrity
Executive Assistant / HR Manager
Puff Supply Inc
·
October/2022
–
Present
Handled executive calendars, communication, and team coordination
Managed hiring processes, onboarding, and employee records
Supported daily office operations and internal HR communications