IT Support Specialist

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

IT Support Specialist with 4 years of experience in L1–L2 service desk environments supporting enterprise users in SLA-driven, high-volume operations.

Skills & Experience

Skills

Customer service and technical support, effective communication, Active listener, problem solver, dependent, time management, Flexible. 2-5 Years

computer technician / mobile photo and video editor / remote IT specialist 2-5 Years

Customer Support > Technical Support, Data Entry , typing, administration ,Analytical ,Active Directory , Server , Network 2-5 Years

Hardware and software troubleshooting (Windows & macOS) 2-5 Years

MFA (PingID | OKTA) 2-5 Years

• Level 2 IT support for escalated incidents (SysAid, ServiceNow, JIRA) 2-5 Years

Microsoft Exchange, Active Directory, VPN, Hardware & Software Troubleshooting, SSCM 2-5 Years

M365 apps support & troubleshoot 2-5 Years

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