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Zia Denise V.

Virtual Assistant | Insurance Verification and Prior Authorization Processing

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Top-performing Customer Support & Insurance Specialist with 7+ years of experience handling inbound/outbound calls, authorization status, billing, and escalations.

Proven track record supporting elderly clients with accuracy, empathy, and high customer satisfaction. Experienced in resolving complex issues, reducing repeat calls, and delivering efficient, first-call resolutions.

Skilled in reporting, scheduling, and team support with strong attention to detail and organization. Reliable, proactive, and fully equipped for remote work.

Ready to provide consistent, high-quality support and be a valuable long-term asset to your team.

Skills & Experience

Skills

Customer & Client Communication 5-10 Years
Leadership 2-5 Years
Attention to Detail ● Time Management ● Strong Communication Skills 5-10 Years
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