Executive Virtual Assistant / Customer Service & Operations Coordinator

# Executive Virtual Assistant / Customer Service & Operations Coordinator

**Company:** Boosters Publishing (Educational Publishing)

**Employment Type:** part time/Full-Time (Remote)

## About Us

Boosters Publishing is a growing educational publishing company that works with schools, printers, and manufacturers around the world. We are looking for a highly organized, detail-oriented Executive Virtual Assistant to become a long-term member of our team.

This is more than an administrative position—we're looking for someone who enjoys solving problems, keeping projects moving, and providing outstanding customer service.

## Responsibilities

* Manage and organize email inboxes
* Respond to customer inquiries professionally
* Follow up with customers, vendors, and suppliers
* Prepare and send quotes (RFQs)
* Track production orders and shipments
* Schedule meetings and manage calendars
* Maintain spreadsheets and project trackers
* Update Airtable and other business systems
* Prepare documents and presentations
* Conduct online research
* Assist with order processing and fulfillment
* Keep projects organized and ensure deadlines are met
* Handle other administrative and operational tasks as assigned

## Requirements

* Excellent written and spoken English
* Exceptional attention to detail
* Strong organizational and time-management skills
* Friendly, professional communication
* Ability to work independently
* Reliable internet connection
* Quiet home office

### Software Experience

Experience with the following is preferred:

* Gmail & Google Workspace
* Microsoft Office (Word, Excel, PowerPoint)
* Google Sheets
* ChatGPT or other AI tools
* Airtable (preferred)
* Canva (basic knowledge is a plus)
* Slack or Microsoft Teams

## Bonus Qualifications

Experience in any of the following is a plus:

* Customer service
* Executive assistant
* Publishing
* Printing or manufacturing
* Shipping or logistics
* Project management
* Book production

## What We're Looking For

We're looking for someone who:

* Loves organization
* Is proactive and takes initiative
* Learns quickly
* Communicates clearly
* Follows instructions carefully
* Notices small details others miss
* Wants to grow with our company for the long term

## To Apply

Please include:

1. Your resume.
2. A short introduction about yourself.
3. Your previous customer service or executive assistant experience.
4. Your expected hourly rate or monthly salary.
5. Your availability and time zone.
6. Links to any relevant work or LinkedIn profile.

**Important:** To show that you pay attention to detail, begin your application with the words **"Blue Book."** Applications that do not include these words may not be considered.