NDIS Administration & Operations Support (Remote)

About Us

We are an Australian-based group operating multiple service businesses, including disability support and home services. Our focus is delivering high-quality care to NDIS participants while maintaining efficient, organised operations behind the scenes.

As a growing business, we value people who take ownership, communicate proactively, enjoy solving problems, and are confident learning new systems. We're not looking for someone who simply completes tasks—we're looking for someone who thinks ahead, takes initiative, and helps make the business run better.

If you enjoy creating structure, improving processes, and being someone your team can rely on, we'd love to hear from you.

What You'll Be Doing
- Coordinate support worker rosters and schedule changes
- Communicate with support workers, participants, and families
- Prepare and review timesheets for payroll processing
- Maintain accurate records using Astalty and other business systems
- Assist with general administration and operational tasks
- Monitor participant schedules and service delivery
- Help identify and improve internal processes
- Support management with day-to-day operational requirements

We're Looking For Someone Who
- Has previous experience in administration, scheduling, operations, or workforce coordination
- Is highly organised and detail-oriented
- Communicates confidently in written and spoken English
- Learns new software quickly and enjoys figuring out new systems
- Takes ownership of tasks and follows them through to completion
- Can manage competing priorities without constant supervision
- Is proactive, reliable, and accountable

Bonus Points If You Have
- Experience working with Australian businesses
- Experience in the NDIS, disability support, or home care industry
- Experience using Astalty or similar care management software
- Experience preparing payroll timesheets

Why Join Us?
- Long-term opportunity with a growing Australian business
- Work from home
- Supportive team environment
- Opportunity to grow into a senior operations role
- Varied work where no two days are the same

How to Apply:
Please complete our Quick Application Form using the link below:

As part of the application process, you will be asked to:
- Complete a short application form
- Provide a link to your updated CV
- Submit a 1–2 minute video introduction

Only shortlisted applicants will be contacted.