Project Manager

Verified

$10/hr

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Outline

Looking for Freelance work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Experienced Project Manager, People leader, vendor coordination, contract management, financial management, customer service with service excellence.

Skills & Experience

Skills

IT Service Management (ITSM) & Helpdesk Operations, Active Directory, Group Policy, User & Access Management 10+ Years

Professional Services > Management Services > Finance Management 2-5 Years

Experience highlights

Remittance Manager

New Pinnacle Limited · May/2023 – Present

Managed the full lifecycle of international payment operations across Asian and European markets with a focus on accuracy, innovation, and client satisfaction.
Mentored and guided team members to adhere to procedures and exceed performance goals; designed and led training sessions to foster a culture of continuous improvement.
Maintained and managed all financial records with meticulous attention to details, ensuring compete accuracy and compliance.

Delivery Project Executive

IBM Business Services · November/2015 – Present

Served as the primary client contact and account lead, building and managing partnerships across the Project Office, vendors, and subcontractors to guarantee client satisfaction.
Led the end-to-end delivery of application, technical, and business solutions, from formulation through implementation, in strict accordance with contract
and SOW requirements.
Directed cross-functional teams in developing project, product, and business strategies to meet all contractual deliverables.

I.T. Transition Manager

IBM Solutions Delivery Inc. · November/2013 – Present

Led the end-to-end transfer of service delivery responsibility from clients to the delivery organization during the critical initial contract phase.

People Manager

IBM Solutions Delivery Inc. · October/2010 – Present

Provided strategic direction and leadership to align team priorities with IBM's overarching business and market goals.
Translated complex corporate objectives into actionable plans, empowering direct reports to understand their impact.
Championed talent development by strategically allocating human resources to optimize project success, account deliverables, and individual career growth.

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