Experience highlights
Customer Retention Representative
Insource Leads
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January/2024
–
Present
Doing inbound and outbound calls and ask Buyers & Purchasing Supervisors if they want to purchase Industrial & Commercial supplies with Global Industrial.
Appointment Setter/Cold Caller
All Around Savings
·
March/2023
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Present
Doing inbound and outbound calls and setting appointments to business owners who wanted to file the ERC or Employer Retention Credit.
Virtual Assistant
Carpediem Outsourcing Solutions
·
November/2021
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Present
Appointment setting, sending daily reports for the team’s stats, assisting newly hired agents (Miracle Ear) Calling elderly individuals and ask them if they’re interested to have their ears checked. Focuses on outreach, prospecting, lead qualification.
Virtual Assistant
Hesti Cabinetry
·
September/2020
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Present
Calling contractors ang asking them if they are interested in buying our cabinets, cold calling, setting appointments to contractors who wants to visit the shop, Managing the company’s social media accounts (Facebook, Instagram, LinkedIn)
Service Desk Analyst
Accenture
·
October/2018
–
Present
Doing admin tasks (Attendance, KPI, Team stats) Assist customer’s mobile, Cisco Phones, Avaya Phones, setting appointments and sending technicians to customer’s premises.
