Skills
Communication
5-10 Years
Conflict Management
2-5 Years
Networking
1-2 Years
Customer Support > E-commerce
2-5 Years
E-Commerce > Amazon > Inventory Management
2-5 Years
Microsoft Office Suite
5-10 Years
Office and Administration > Data Entry > Encoding > Troubleshooting
2-5 Years
~Data Entry
5-10 Years
- Customer Service
5-10 Years
Payroll Management
2-5 Years
Google Workspace
2-5 Years
Customer Support > Claims Handling > Virtual Assistance
1-2 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
5-10 Years
*Administrative Support -
5-10 Years
Experience highlights
Virtual Assistant
Freelancer
·
April/2024
–
Present
Provided administrative support, communication, customer support, research, documentation, and project management services to clients.
Office Administrative Assistant
Eastern Consortium Construction Corp.
·
October/2022
–
Present
Managed attendance, payroll, liquidation, accounting, and data processing. Coordinated clerical work including forms, files, and general data entry.
Online Appliance Reseller
Self-Employed
·
January/2020
–
Present
Operated independent e-commerce business selling ovens and kitchen appliances. Managed sourcing, listings, customer service, fulfillment, and social media marketing.
Encoder/Sales Attendant/Cashier
BurgosCo Auto and Truck Parts Outlet
·
May/2018
–
Present
Encoded item information, managed inventory records, processed payroll and cash income. Generated reports to monitor activity and changes.
Customer Service Representative
Sykes Asia, Inc.
·
July/2017
–
Present
Managed customer complaints with clear communication and problem-solving. Identified issues, analyzed information, provided solutions, and escalated major concerns.
