Virtual Assistant | E-commerce | Executive Support | SEO & Admin

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Postgraduate Degree

English proficiency Fluent

Professional Summary

I’m a dedicated Virtual Assistant with over 5 years of experience supporting executives, teams, and businesses across various industries including e-commerce, real estate, and healthcare. I specialize in Shopify product listing and research, executive calendar and inbox management, recruitment, and customer support. I’ve worked directly with CEOs, handled end-to-end product listing for 8+ Shopify stores, and implemented SEO strategies that improved product visibility.

I’m tech-savvy and efficient in using tools like Google Workspace, Microsoft 365, Trello, Canva, Notion, Zendesk, and AI platforms like ChatGPT and

contactinfoh to streamline workflows and improve productivity. Known for being proactive, reliable, and organized, I help business owners focus on growth while I take care of the day-to-day operations.

Skills & Experience

Skills

MS Office & Google Workspace 2-5 Years

Executive Assistance 2-5 Years

Canva graphic designer 2-5 Years

Shopify Product Management 1-2 Years

Customer Support (Zendesk) 2-5 Years

Project Management Tools 2-5 Years

SEO and Keyword Research 1-2 Years

Recruitment and Onboarding 1-2 Years

Experience highlights

E-Commerce Product Specialist – Shopify

JW Ecomm · October/2024 – /

- Manage product listings for 8+ Shopify stores
- Optimize product visibility using SEO and metadata
- Maintain Google Merchant Center feeds
- Developed SOPs and ensured content quality control

E-Commerce Product Researcher – Shopify

JW Ecomm · April/2024 – /

- Conduct product and market research using SEO tools
- Support product launch decisions and pricing strategies
- Monitor seasonal trends and competitor performance

Executive Assistant

Cebu L8 Realty & Brokerage · April/2023 – Present

- Handled CEO's calendar, emails, and meeting coordination
- Managed recruitment, payroll support, and internal events
- Created social media content and liaised with department heads

Universal Support Specialist

SOPHI Outsourcing Inc · November/2021 – Present

- Delivered customer service via Zendesk (chat/email)
- Helped enhance documentation and trained new staff
- Supported clients like IntelyCare with critical case resolution

Patient Care Coordinator

Optum Global Solutions · November/2020 – Present

- Handled insurance claims, prior authorizations, and patient support
- Maintained accurate records and HIPAA-compliant communication

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