Skills
Customer Support > Customer Service > Payment Processing
10+ Years
Office and Administration > Data Entry, Attention to detail, Time Management, Customer service, Email Management,Managing Facebook Groups And Pages
1-2 Years
Accounting > Accounts Payable
Less than 6 Months
Accounting > Accounts Receivable
6 Months to 1 Year
Accounting > Financial Accounting > Financial Reporting
6 Months to 1 Year
Accounting > Payroll
6 Months to 1 Year
Marketing > Social Media Management
6 Months to 1 Year
Office and Administration > Problem Solving
5-10 Years
Appointment Setter
6 Months to 1 Year
CRM management
6 Months to 1 Year
Accounting Software - QBO, XERO,Microsoft Excel
6 Months to 1 Year
Email management, calendar management, google spreadsheets, canva
1-2 Years
Bookkeeping , Data entry, QuickBooks Online, Bank Reconciliation, Categorization of Income and Expenses
6 Months to 1 Year
Real Estate Cold Calling
6 Months to 1 Year
Experience highlights
Bookkeeper
Family Business: Trucking and Delivery Service | Selling hand made products online
·
January/2024
–
/
-Managed accounts payable and receivable, ensuring timely and accurate financial records. | -Conducted bank reconciliation, recorded transactions, and generated financial reports.
Bilingual Medical Virtual Assistant | Appointment Setter
The Bullzeye
·
June/2024
–
Present
-Scheduled appointments for patients, coordinating between medical professionals and clients. | -Managed client intake and maintained accurate records in the CRM system. Supported invoicing processes and helped manage the clinic’s calendar.
Bilingual Real Estate Virtual Assistant
Team Reinvented
·
January/2024
–
Present
-Handled cold calling to generate leads for real estate opportunities, converted those leads into appointments, and maintained accurate databases. | -Provided administrative support, including organizing spreadsheets, sending SMS and email campaigns, and handling follow-up calls.
Bilingual CSR + Title specialist
Nowcom Global Service
·
March/2019
–
/
-Managed inbound calls and processed payments for car loan accounts, ensuring accuracy and providing excellent service in both English and Spanish | -Managed title transfer process for paid-off car loans, ensuring accurate documentation and timely completion.
Bilingual CSR
Promovere
·
March/2015
–
Present
- Managed inbound and outbound calls with customers in English and Spanish, assisting with personal cash loans. | -Collected payments, implemented secure payment methods, and offered payment options, demonstrating attention to detail and compliance with company policies.
