Supply Chain Coordinator

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Results‑driven professional with over 15 years of experience spanning technical support, quality assurance, and supply chain coordination. Skilled in optimizing workflows, ensuring inventory compliance, and driving operational excellence across high‑volume environments. Proven ability to mitigate risk through quality audits, establish unified performance standards, and deliver actionable metrics that inform strategic decisions. Adept at managing end‑to‑end processes — from software lifecycle support to distribution center fulfillment — with a strong focus on accuracy, efficiency, and customer satisfaction. Recognized for cross‑functional collaboration, problem‑solving, and leadership in aligning teams toward organizational goals.

Skills & Experience

Skills

Customer service > Sales Representative > Customer Support 5-10 Years

Process Documentation 5-10 Years

Office and Administration > Quality Assurance 2-5 Years

Compliance 5-10 Years

Office and Administration > Data Entry > Encoding > Troubleshooting 2-5 Years

Metrics & Reporting: 2-5 Years

Customer Communication 5-10 Years

E-Commerce > Amazon > Inventory Management 2-5 Years

Accuracy 2-5 Years

Experience highlights

National Accounts Coordinator

Kinexo · October/2023 – Present

Monitored daily orders to ensure 100% adherence to inventory allocations. Oversaw high-volume order accuracy and allocation compliance, preventing inventory discrepancies. Tracked distribution center fulfillment workflows to eliminate errors and shipping delays.

Quality Analyst

Foundever Philippines · October/2018 – Present

Mitigated performance risk by conducting QA audits to correct high severity errors
Spearhead cross-functional calibration establishing unified quality benchmark and reporting accuracy
Generated weekly, monthly and quarterly quality metrics to inform strategic decision making

Technical Support Representative

Sutherland Global Services · May/2011 – Present

Managed end-to-end software lifecycle including installation, configuration and maintenance of software programs and system patches
Documentation and Ticketing: Incident Tracking and Resolution Knowledge Base Management
Help desk and User Support: Tier 1 Client communication and Customer Satisfaction

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