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Shirly D.

Chat Support Agent

Verified
$4/hr

Outline

Looking for Full-Time work (8 hours/day) at $4/hour

High School Diploma

English proficiency Conversational

Professional Summary

Looking for a remote costumer chat support role.

Skills & Experience

Skills

Self-motivated, adaptable, flexible, detail-oriented and problem-solver 10+ Years

Experience highlights

Costumer chat support
Contactpoint360 Philippines · July/2023 – Present
*Taking chats from costumer's request and inquiries.
*Do outbound calls for clarifications and if costumer's are unresponsive during chats.
*Sending emails for receipts and future references.
*Follow exact workflow tools and CRM to every costumer's circumstances.
*Acts accordingly to company policies and SLA's.
Machine Operator
Makoto Metal Technology Inc. · November/2011 – Present
*Operate CNC Machines
*Checking products dimensions
*Encodes finished products
Cashier
Gaisano Main · April/2011 – Present
*Operate cash registers, scanners, and other point-of-sale (POS) equipment.
*Process cash, credit, and debit card transactions accurately.
*Issue receipts, refunds, or change due to customers.
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