Skills
Customer Support ( EMAIL / VOICE)
2-5 Years
Chat & Email Support
2-5 Years
Shopify / eCommerce Support
2-5 Years
Human Resources > Recruiting > Talent Acquisition
Less than 6 Months
Chat support
6 Months to 1 Year
Chat, email, voice support for international account in BPO
2-5 Years
- Customer Service
5-10 Years
Experienced in communication, problem-solving, multitasking, and time management. Skilled in non-voice support, scheduling, and customer engagement.
5-10 Years
Customer Support > Chat Support >Technical Support
2-5 Years
BACK OFFICE OPERATIONS
Less than 6 Months
Customer Service > Gorgias > Shopify
2-5 Years
Experience highlights
Whatnot CSR
IntouchCx
·
April/2024
–
/
Customer service representative for Whatnot platform.
Chat Support
Continuum Global Solutions
·
January/2021
–
Present
Delivered chat support services for Verizon.
Shopify Support Advisor
IntouchCx
·
September/2021
–
Present
Provided support services for Shopify platform.
Customer Service Representative/Technical Support
Concentrix
·
October/2017
–
Present
Provided customer service and technical support for Comcast for voice and non-voice accounts over 3 years.
Talent Acquisition and Back Office
Azpired
·
June/2016
–
Present
Internship at BPO company working in talent acquisition and back office operations.
