Skills
Office and Administration > Administrative Support
5-10 Years
Office and Administration > Calendar Management
5-10 Years
Office and Administration > Leadership
5-10 Years
Executive Assistant
2-5 Years
Team Mangement
5-10 Years
Experience highlights
Executive Assistant
Dental Service Organization
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November/2023
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In my role as an Executive Assistant, I played a pivotal role in streamlining office operations, optimizing financial processes, and enhancing team efficiency. Leading key projects such as integrating a Call Center Team and outsourcing dental cases to China, I significantly reduced costs and improved efficiency. My efforts in digitalizing operational reports and patient records enhanced accessibility and compliance, contributing to cost reductions and revenue growth.
Sales Development Representative
The Linux Foundation
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November/2023
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Present
In my role as a Sales Development Representative at The Linux Foundation, I played a crucial role in lead generation, sales pipeline management, and data accuracy. Collaborating directly with the CRO, I optimized sales strategies and ensured a steady flow of qualified leads through inbound and outbound prospecting. By evaluating MQLs and managing sales inquiries efficiently, I improved lead quality and reduced lead response time.
Facilitator
Wells Fargo
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May/2021
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Present
As a Learning & Development Facilitator, I delivered training programs to enhance employee knowledge and performance. I facilitated onboarding, skills development, and compliance training for new hires, tenured employees, and leaders, ensuring a 90% learner satisfaction rate. I provided one-on-one coaching and group mentoring, helping employees improve their compliance scores by 25%. I collaborated with business leaders to implement learning strategies that reduced training gaps by 75%.
Fraud and Claims Representative
Wells Fargo
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August/2018
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Present
As a Fraud and Claims Representative, I investigated suspicious transactions and potential fraud cases, ensuring compliance with company policies and regulatory requirements. I proactively identified opportunities to improve customer experience and mitigate risks through effective customer authentication and fraud prevention strategies.
Trainer
Alorica
·
October/2015
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Present
