Virtual Assistant

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Associate Degree

English proficiency Fluent

Professional Summary

Results-driven Real Estate Virtual Assistant with 3+ years of hands-on experience supporting US-based
Realtors with lead generation, CRM management, social media manager, email marketing, calendar scheduling &
inbox management. Backed by 9+ years in customer service, B2B operations, and technical support.
Trained in Dispatch and NDIS.

Skills & Experience

Skills

Customer & Administrative Support 5-10 Years

Dispatch Administrative Assistant Less than 6 Months

Virtual Administrative Assistant 2-5 Years

Social media (Instagram, Facebook, and LinkedIn) Outreach, Lead Generation, Data Entry 2-5 Years

Airbnb Hosting / Property Management Less than 6 Months

Canva (Basic Design for Presentations/Posts) 2-5 Years

Virtual Admin Assistant, Back Office Support, Design, Advertising and Marketing 2-5 Years

Experience highlights

Virtual Executive Assistant

Direct Client · October/2023 – Present

• Generated FSBO, expired, and mapped listing leads via MLS platforms (Bright MLS, MetroList, Baries), building an actionable
pipeline for agent follow-up
• Maintained CRM (Follow Up Boss) with contact updates, lead tagging, and deal tracking, ensuring zero data lag in the pipeline
• Built & automated drip campaigns across multiple lead stages, improving nurture consistency and reducing manual follow-up
• Grew client Instagram following by 300+ through consistent content strategy across posts, r

Virtual Assistant

Cyberbacker · October/2022 – Present

• Generated leads via MLS mapping, lead farming, and FSBO/Probate outbound calling using Mojo Dialer, feeding a consistent
pipeline to agents
• Executed targeted email campaigns (property alerts, educational content, event invitations) that boosted lead generation and
retention
• Maintained CRM data with accurate contact tagging and deal-stage tracking
created and published content across Facebook, Instagram, and YouTube
Managed agent calendars and sent automated license-expiration notifs

Technical Support Representative

Dexcom · January/2019 – Present

• Assisted patients with medical devices and software, processed replacements, and documented interactions in strict
compliance with HIPAA and FDA standards

Client Support Representative

CSS Corp · May/2016 – Present

• Handled high-volume B2B inquiries for Hyatt, Marriott, and the US Department of Education via email, chat, and phone
• Scheduled technicians for IP phone installation, repair, and site inspection appointments, managing work orders and
technician routes
• Processed invoicing for installation and repair services using Mitel's system
• Tracked stock availability via inventory spreadsheets and coordinated with Mitel's warehouse to confirm stock levels and
place immediate orders

Customer Support Representative

Sutherland Global Services · January/2013 – Present

Assisted customers with refund requests, disputes and general inquiry.
Assisted seller with feedback removal requests and pending payments.

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