Virtual Assistant/Customer Service Representative/Data Enrichment Associate/ Content Moderator/SDR

Verified

$4/hr

Outline

Looking for Full-Time work (10 hours/day) at $4/hour

Associate Degree

English proficiency Conversational

Highly motivated and adaptable professional with nearly 5 years of experience in the BPO industry, specializing in customer service, data enrichment,

Communication & Customer Support 1-2 Years

Core Skills 2-5 Years

Productivity & Office Tools: 2-5 Years

Data Enrichment Associate

Bold Business Inc. · September/2024 – /

Managed healthcare provider credentialing for US-based accounts

Followed up with payors to update application statuses

Maintained detailed provider records and supported compliance

Customer Service Representative

Wipro Limited Cebu · July/2023 – Present

Assisted airline passengers with booking, cancellations, and refunds

Addressed travel-related inquiries efficiently

Maintained accurate system documentation and call notes

Customer Experience Agent

Alorica Cebu · March/2021 – Present

Handled video content moderation for a major social media platform

Ensured content compliance with community guidelines

Promoted a safe and respectful online environment

Flagged harmful or sensitive content for internal escalation

Associate

Wipro Limited – PH · July/2018 – Present

Reviewed and moderated user-generated posts for a social media platform

Applied content guidelines to promote platform safety

Collaborated with team members to enhance moderation efficiency

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