Customer Service Representative

Verified

$10/hr

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Outline

Looking for Freelance work (4 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a customer Service and Sales Representative with over 10 years of BPO experience delivering exceptional customer support and driving sales across retail, financial, travel, and home appliance accounts. Skilled in resolving customer concerns, achieving performance targets, and providing outstanding customer experiences in fast-paced environments

Skills & Experience

Skills

Customer Service Representative 10+ Years

Experience highlights

Customer Service/Sales Representative/Appointment setter

Intelassist Inc · March/2021 – /

Assisted customers with product inquiries and appliance recommendations.
Processed orders, sales, and warranty registrations.
Handled troubleshooting, repair, and service requests.
Scheduled technician appointments and service visits.

Customer Service Representative

WNS Global Services Philippines · February/2019 – Present

Assisted customers with flight, hotel, and travel booking inquiries.
Processed reservations, cancellations, and itinerary changes.
Handled travel-related concerns, including refunds and rebooking requests.
Weve used GDS & Amadeus,

Customer Service Representative

Results Manila Inc · March/2015 – Present

Handled money transfer and financial account inquiries.
Verified customer identity and account details.
Resolved transaction and payment issues.
Documented customer interactions in CRM.

Customer Service Representative

VCustomer Philippines Inc · October/2014 – Present

Assisted customers with product, order, and account inquiries.
Processed orders, returns, exchanges, and refunds.

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