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Jonathan D.

Cold Caller | Appointment Setter | Customer Service Representative

Verified
$6/hr

Outline

Looking for Full-Time work (40 hours/day) at $6/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Hi there! My name is Jonathan Dalis, and I’ve built a career that’s all about connecting with people and driving results.

Skills & Experience

Skills

General VA, Customer Service Representative 6 Months to 1 Year
Lead Generation Specialist/Cold Caller 6 Months to 1 Year
Social Media Manager 2-5 Years

Experience highlights

Appointment Setter
The Developers Club (Remote) · February/2025 – Present
• Initiated 50-100+ daily outbound calls via HubSpot and GoHighLevel CRM to pre-qualify leads and introduce prospects to club
membership tiers
• Achieved a 90% appointment confirmation rate through strategic follow-ups and relationship-building tactics
• Secured 5-10+ qualified Zoom appointments weekly, contributing to a 20% increase in the sales pipeline
• Leveraged CRM tools to track leads, manage follow-ups, and maintain accurate records
Appointment Setter
Lead Heroes (Remote) · March/2024 – Present

• Made 100+ outbound calls daily to introduce clients to products and services, consistently exceeding performance targets.

• Maintained 98% appointment confirmation rate through effective follow-ups.

• Set an average of 15 qualified appointments per week, contributing to a 20% increase in team sales pipeline.

Customer Service Representative
TaskUs · March/2022 – Present

• Resolved 95% of customer inquiries on the first contact via phone, email, and chat, improving overall satisfaction scores.

• Handled 50+ calls daily, addressing inquiries, resolving complaints, and ensuring seamless customer experiences.

• Handle customer complaints and escalate complex issues.

Social Media Manager
Nom Nom Corn Dogs · May/2018 – Present

• Increased Facebook page visibility by 60% through targeted ad campaigns and engaging content creation.

• Responsible for developing and implementing social media strategies.

• Handle customer inquiries about our products through our Facebook business page.

Pharmacy Assistant
The Generics Pharmacy · October/2017 – Present

• Assisted in dispensing medications to an average of 80+ customers daily, ensuring accurate preparation and labeling.

• Managed inventory levels, reducing stock shortages by 20% through efficient tracking and reordering.

• Provided customers with guidance on proper medication usage, improving customer trust and repeat visits.

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