Skills
Customer Support > Technical Support
2-5 Years
Design > Graphic Design > Canva
2-5 Years
Bookkeeper, Accounts receivable, Accounts payable, General Virtual Assistant
2-5 Years
Accounting > Bank Reconciliation
1-2 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
1-2 Years
Accounting > Accounts Payable>Bookkeeping
2-5 Years
quickbooks desktop
2-5 Years
CRM > Salesforce
2-5 Years
Chat Support > Social Media Management
1-2 Years
Accounting > Bookkeeping > QuickBooks Online
2-5 Years
Content
1-2 Years
Customer Support > Chat Support >Technical Support
2-5 Years
Basic Graphic Design>Canva
1-2 Years
Copywriting > Data Entry > Email Marketing
1-2 Years
Google Workspace
2-5 Years
Experience highlights
Virtual Assistant — Bookkeeping, Administrative and Technical Support
Sapphire Outsourcing Solutions / Hill Business Consulting Services
·
March/2025
–
Present
Virtual assistant supporting U.S.-based clients with QuickBooks bookkeeping, invoicing, payment tracking, bank reconciliation, expense categorization, technical support, promotional graphics design, and document management.
Technical Support Representative (Voice)
Concentrix
·
June/2022
–
Present
Phone and email technical support for QuickBooks Desktop and Online. Handled setup, troubleshooting, migration support, installation guidance, multi-user configuration, account review, and customer documentation via Salesforce.
