Skills
Software > Mobile Development > Android Development
10+ Years
Web Programming > CMS > Shopify
10+ Years
Web Programming > CMS > Wix
10+ Years
Web Programming > CMS > Wordpress
10+ Years
Website Builder > Squarespace
10+ Years
Video /Audio Editing
5-10 Years
Laravel
5-10 Years
Web Development
10+ Years
Team Management
2-5 Years
● Project Management
5-10 Years
Account Management; Customer Support > Sales Support > Lead Generation
2-5 Years
SEO >WordPress
10+ Years
Design > Canva Graphic Design > Video Editing
5-10 Years
Customer Service > Gorgias > Shopify
5-10 Years
Moodle LMS
2-5 Years
Experience highlights
Team Manager
Lead Hustler
·
March/2017
–
Present
Managed lead generation campaigns for AOSWare. Maintained customer relationships, monitored KPIs, and exceeded lead targets. Coordinated lead referral programs.
Team Manager
Clark Outsourcing
·
March/2017
–
Present
Managed lead generation campaigns for Flixon TV. Built customer relationships, met lead targets, monitored team KPIs, and planned lead referral programs.
Project Analyst II
Project Analyst II
·
March/2016
–
Present
Managed external online learning projects using Agile and SCRUM. Supervised team of developers, designers, and multimedia specialists. Developed ASQA-compliant e-Learning VET courses.
Project Manager
Shore360 Inc.
·
July/2015
–
Present
Managed US client BPO operations and accounts. Supervised call center agents. Developed and configured CRM and VOIP software systems.
Freelancer
Professional Freelancer
·
December/2015
–
Present
Virtual management, 3D modeling with Blender and Daz3D, instructional design using Articulate Storyline and Adobe Captivate, Moodle LMS administration.
