Social Media Moderator / Online Store Associate

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Associate Degree

English proficiency Fluent

Professional Summary

I am a dedicated professional who places the highest value on work ethics. I continuously strive to improve and grow.

Skills & Experience

Skills

Customer Support > Content Moderation/Management 2-5 Years

Office and Administration > Data Entry 6 Months to 1 Year

Canva 1-2 Years

I am proficient to encoding and MS office. 5-10 Years

Throughout my career as a copywriter, I have successfully delivered compelling content for a diverse range of clients and industries. 2-5 Years

Video Editing > CapCut 6 Months to 1 Year

Audio Editing > Voice Over 6 Months to 1 Year

Experience highlights

Online Store Coordinator

Doug Fregolle Promotions · November/2021 – /

Responsibilities and Duties:
• Assisting the Account Manager in the support and management of
accounts Maintaining vendor and client relationships
• Monitor shipments and deliveries to replenish inventory
• Resolve order and billing discrepancies in coordination with
accounting and vendors
• Reviewing and maintaining store stock levels
• Coordinating with our suppliers to place orders to restock the site
• Helping in the product selection for each year new offering
• Maintaining accuracy of purc

Social Media Expert and Customer Service Associate

Mastermind.com · April/2019 – Present

Facebook Groups and Pages, Instagram, YouTube and LinkedIn
Moderator
● Content Creator/Copywriter
● Events Coordinator/Moderator
● Text line responder
● Live Telecast Highlighter
● Newbie Onboarding Trainer
● Complaints organizer

Customer Support

SimsDirect PTY LTD · April/2019 – Present

● Chat and Email Customer Service Team Lead - Including first
response and follow-ups
● Shopify Store Manager (Include: Product listing update, storefront
customization, sales reporting, alert and promo posting, feedback
responses)
● Customer service trainer for new team members
● Communicates with supplier
● Overall sales reporting

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