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Joyce C.

Short-term Rental Virtual Assistant

Verified
$7/hr

Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Associate Degree

English proficiency Fluent

Professional Summary

Hi Future Host πŸ‘‹ I'm an experienced short-term rental virtual assistant who can assist you with your short-term rental properties. Hire me!

Skills & Experience

Skills

Customer Support > Chat Support 2-5 Years
Real Estate > Short Term Rentals 2-5 Years
Rentals Property Management 2-5 Years
Property Management Support 2-5 Years

Experience highlights

Customer Support Specialist
A Closer Look Β· February/2023 – Present
● Email and Chat Support for Shopper’s mystery shop schedules, reschedule requests, etc.
● Communicating in a positive and professional manner.
● Shopper profile and reports verification.
● Editing and handing over reports to Clients
● Mystery shop creations and ad-hoc administrative tasks required.
Virtual Assistant/Customer Relationship Manager
Absolute Property Management Β· October/2022 – Present
● Manage property listings in all booking platforms and with Property Management Software (inbox, account and listing creation, modification, instructions, manuals, house rules, rates, calendars, etc.)
● Client Management: Coordinating Company’s Client communication for inquiries, requirements and documentations needed.
● Managing Smart Property Automation: Room & AC temperature, wifi, door locks. ● Onboarding business partners (home owners) and coordinating the home information
Virtual Assistant
STR Capital LLC Β· December/2021 – Present
● Manage property listings in all booking platforms and with Property Management Software (inbox, account and listing creation, modification, instructions, manuals, house rules, rates, calendars, etc.)
● Manage reservations including alterations, cancellations, payment related, etc.
● Process refunds and managing disputes via Stripe Payment Software ●
Research on events within the area to update price demands
● Coordinates all resident functions and activities including orienting residents espec
HR Executive
ORYX GROUP FOR FOOD SERVICES Β· May/2019 – Present
HR & Administrative Assistant
PORR QATAR Β· September/2015 – Present
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