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Jhoanne Marian O.

Customer Support Specialist

Verified
$5/hr

Outline

Looking for Full-Time work (10 hours/day) at $5/hour

High School Diploma

English proficiency Conversational

Professional Summary

I am a dedicated Customer Service Support professional with experience assisting customers through phone and email support since 2024. I take pride in delivering exceptional customer experiences by resolving inquiries efficiently, addressing concerns with empathy, and providing accurate solutions in a timely manner. My background in customer service and virtual assistance has strengthened my communication, problem-solving, and multitasking abilities, allowing me to thrive in fast-paced environments. I am committed to building positive customer relationships, maintaining high service standards, and contributing to the success of the team and the business.

Skills & Experience

Skills

E-Commerce 2-5 Years
Email Support 2-5 Years
lead generation specialist 2-5 Years

Experience highlights

Customer Service Representative
Concentrix Company · August/2025 – Present
I have experience working in customer service, where I assisted customers through phone and email by answering questions, resolving concerns, and providing support with their accounts and services. Through this role, I developed strong communication, problem-solving, and customer relationship skills. I take pride in delivering excellent service and was recognized as one of the top performers for consistently meeting performance targets and customer satisfaction standards.
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