Case Manager

Verified

$7/hr

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Outline

Looking for Part-Time work (4 hours/day) at $7/hour

High School Diploma

English proficiency Fluent

Professional Summary

Versatile professional with experience in client services, sales, business development, case management, and operations. Passionate about building rel

Skills & Experience

Skills

Appointment Setter 2-5 Years

Client Intake 1-2 Years

Client Service 2-5 Years

Data Entry , Email Handling , Organizational Management. 5-10 Years

Experience highlights

Case Manager

Quikaid, Inc. · October/2025 – /

• Acts as the primary liaison between clients and adjudicators, maintaining up-to-date case records and guiding clients through the disability claims process, including critical
timelines and program-specific requirements.
• Ensures the strengthening of clients’ cases by conducting regular follow-ups to uncover unreported medical treatment and securing complete medical records for
accurate claim adjudication.
• Leverages Microsoft Office applications to efficiently manage administrative tasks, s

Intake Specialist

Quikaid, Inc. · April/2023 – Present

• Responsible for conducting thorough case evaluations to assess a prospective client's eligibility for our firm's representation services.
• Ensured the secure and precise management of confidential client data, with meticulous attention to detail.
• Facilitated legally-binding contract signings and translated legal language into clear terms to our clients.
• Maintained an exceptional reliability management-tracked score, with a focus on attendance.
• Managed email inquiries.

Inside Sales Representative

Stericycle, Inc · January/2022 – Present

• Participated in the initiation of a successful tele-marketing sales campaign.
• Drafted proposals, quotations, and programs for healthcare businesses seeking OSHA, HIPAA, DOT, EPA compliance and regulated medical waste management services.
• Closed multiple 5-year term deals and held the record of closing a sale with the "highest revenue" within my offshore team from project inception to my resignation, establishing a reputation as a top performer.
• Handled sensitive legal information.

Lead Generation Specialist

Shred-it · January/2021 – Present

• Contributed to the successful pilot of the project, ensuring its successful implementation.
• Identified and qualified leads through targeted industry campaigns, maintaining a rigorous daily outbound call count of 200+.
• Consistently surpassed bi-monthly and monthly targets.

Lead Generation Specialist

Stericycle, Inc. · November/2020 – Present

• Introduced regulated medical waste services and compliance solutions.
• Identified and qualified leads across diverse channels and industry campaigns.
• Upheld stringent quality assurance standards, actively engaging in continuous training and development initiatives to remain abreast of industry trends, best practices, and product knowledge.

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