Experience highlights
Customer Service Representative
Iqor Philippines
·
July/2024
–
/
Take in phone calls for 6 months handling sales and
customer service now supporting a team as an SME in
Loyalty department
Customer Service Representative
Asurion
·
March/2023
–
Present
Customer service handling claims and sales
Implemented upselling techniques to maximize revenue
opportunities while delivering value-added solutions to
clients.
Customer Service Representative
Valor Global Philippines
·
October/2022
–
Present
Handled streaming services "Disney and hulu" for both voice
and messaging as a customer service representative
Customer Service Representative
Iqor Philippines
·
October/2020
–
Present
Handled T-Mobile for business sales and customer service for 1 and a half years and later transition to T-Mobile tech
support for another 6 months
Inbound Sales Representative
TSA( Telco Services Australia)
·
September/2019
–
Present
Handled Australian telco "TELSTRA" for both sales and
customer service for almost 6 months and later transition to
live chat support saves for another 6 months