Virtual Assistant/Administrative Assistant

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

With over 20+ years of professional experience in program administration, marketing, administrative support, staff supervision and training.

Skills & Experience

Skills

Leadership • Key decision making • Team player • 10+ Years

Experience highlights

Program Supervisor

Asian Institute of Management-Scientific Research Foundation, Inc. · May/2011 – Present

• In charge of overall administrative support to the core Center operations and the different programs and activities of the AIM-TeaM Energy Center for Bridging Leadership.
• Exhibits strong ownership of the core processes that run the Center and its programs and ensures coordination with the different units.
• Contribute to the management of the Center’s partnerships by coordinating and serving as a liaison with different offices in the Institute for activities and programs.

Customer Care Representative, United Behavioral Health

Teletech Customer Care, Philippines · September/2008 – Present

• Managed incoming calls and Health insurance inquiries from American clients.
• Attended to queries regarding insurance benefits, authorization and claims of provider related accounts.
• Coordinated with the claim processors through documentation of the providers health insurance accounts.
• Identified and assessed customer needs for client’s satisfaction.

Program Associate - Master in Management Program

Asian Institute of Management · June/2002 – Present

• Supervised the implementation of Master in Management Program activities.

• Trained staff/team members; oversees the work of the Program Secretary

• Planned, coordinated and initiated programs and activities of the MM students.

• Helped in Career Management Services, Alumni and Marketing Activities.

Secretary to the Associate Dean - Master in Management Program

Asian Institute of Management · September/1999 – Present

• Handled, managed the Associate Dean’s Schedule.

• Administered schedule of on-campus/off-campus appointments, meetings, teaching and other activities.

• Liaises with various units / schools regarding interview schedules, program and dormitory reservations, etc. for the incoming students.

• Prepared minutes of the meeting and other program write-ups and reports.

• Coordinated with pertinent offices for travel arrangements and other requirements.

Faculty Secretary

Asian Institute of Management · April/1997 – Present

• Directly reported to four full-time faculty
• Organized filing and retrieval system of correspondence, business cards, teaching and research materials.
• Encoded/Created presentation materials using IT applications.
• Assisted in sourcing information from the Library, the Internet and other offices.
• Requisitioned and monitored office supplies, reproduction and messengerial services.
• Provided assistance to Schools and other units/offices as may be requested.

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