Skills
CRM management
Less than 6 Months
Customer service> Retail Banking > Financial Services
10+ Years
Real Estate Transactions
2-5 Years
Real Estate> Cold-calling > Appointment Setting
2-5 Years
Office and Administration > Data Entry, Attention to detail, Time Management, Customer service, Email Management and Marketing
2-5 Years
Experience highlights
Real Estate Virtual Assistant
Universal Spectrum
·
August/2022
–
/
I specialize in delivering Administrative and Marketing Support to clients, focusing on commercial property acquisitions, leasing, property research, analysis, and marketing.
Account Specialist II
JP Morgan Chase Bank
·
January/2012
–
Present
I bring over a decade of experience from JP Morgan Chase Bank, where I excelled as an Account Specialist II in Retail Banking and Credit Card Servicing. My role involved managing Checking and Savings accounts, addressing clients' Online Banking concerns, and providing exceptional Customer Service. During the peak of the pandemic in March 2020, I was temporarily assigned as an SBA Specialist, where I reviewed and processed Business Loan Applications to support businesses.
