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Dianna Fe Y.

Bookkeeping & Operations Assistant | Virtual Assistant | Lead Generation Specialist

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Postgraduate Degree

English proficiency Conversational

Professional Summary

Detail-oriented and reliable Virtual Assistant with over four years of experience in business operations, administrative support, lead generation, CRM management, client communications, and reporting. Experienced in handling invoicing through Xero, maintaining accurate records, managing email inboxes, and coordinating schedules.

I hold a Bachelor's degree in Business Administration, majoring in Financial Management, and am currently pursuing my MBA. I am organized, adaptable, and committed to delivering accurate, high-quality work. I am also continuously developing my bookkeeping and accounting skills to provide effective financial and operational support.

Skills & Experience

Skills

Email & Chat Management 2-5 Years
Account Management 2-5 Years
Cleaning 2-5 Years
Bookkeeping -Data Entry 6 Months to 1 Year
Cost Estimate > Microsoft Excel 2-5 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 2-5 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack 2-5 Years
Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets 2-5 Years
Accounting > Accounts Payable > Accounts Receivable > Billing 2-5 Years
Google Workspace 2-5 Years
Accounting > Accounts Payable>Bookkeeping>Quickbooks>Xero 2-5 Years
Human Resources > HR Management > Administrative Works > Operations Management 1-2 Years

Experience highlights

Operations Manager
Pranda · February/2026 – Present
Reviewed provider charges, identified billing discrepancies, maintained accurate records, and performed data reconciliation across systems.
Product Manager
Automated AI Workflows Ltd. · August/2022 – Present
Managed Xero for invoicing and payments, maintained client reports and billing records, coordinated with stakeholders to resolve operational discrepancies.
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