Virtual Admin Assistant

Verified

$5/hr

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Outline

Looking for Part-Time work (4 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

I help busy entrepreneurs and remote teams manage schedules, organize documents, and streamline daily operations so they can save time, stay focused, and achieve consistent business growth.

Skills & Experience

Skills

Team Collaboration & Leadership 2-5 Years

Customer Service Representative 1-2 Years

Experience highlights

Team Lead Operations

Quantrics Enterprise Inc. · August/2024 – /

Responsibilities:
Team Supervision & Coaching
Performance Management
Process Innovation
Client Reporting & Communication
Quality Assurance
Team Engagement & Motivation

Achievements:
Top 3 Performing Team Lead for 2025
Top Performing Team for Global Performance 2026

Tools Used:
Microsoft Office 365 | CRM Tool
Excel
Power BI
Canva
AI-Powered Tools

Customer Service Representative

Quantrics Enterprise Inc. · October/2022 – Present

Responsibilities:
Resolved customer concerns related to mobility and residential accounts, ensuring satisfaction and seamless use of company services through proactive support and clear communication.

Achievements:
Recognized among the Top 10% of performing agents across all sites for 18 consecutive months.
Promoted to Subject Matter Expert (SME) for consistently exceeding performance targets and demonstrating advanced product knowledge.

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