Medical Virtual Assistant | Client Services | Customer Service | Medical Transcriptionist

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Associate Degree

English proficiency Conversational

Professional Summary

Meticulous attention to details • Verbal and written communication • Time Management • Flexibility • Computer proficiency • Organizational Skills

Skills & Experience

Experience highlights

REMOTE OFFICE MANAGER

TAHCHE · November/2022 – Present

▪ Communicate with clients throughout their
therapist matchmaking process.
▪ Maintain CRM such as Zoho and Zendesk.
▪ Create client’s chart in Simple Practice and sent out
intake forms.

CUSTOMER SERVICE REP. / ONSITE SUPPORT SPECIALIST

MEDCOR, INC. · April/2019 – Present

▪ Provide customer service and support to Business
Unit Managers and to Medcor clients and their
employees.
▪ Investigate, make inbound and outbound calls, setup
account, and import files.
▪ Prepare agenda, send invites, attend meeting, and
send out post-conference-call minutes for attendees.

SEAFREIGHT DATA ENTRY SPECIALIST

KUEHNE-NAGEL SHARED CENTER SERVICES · June/2018 – Present

▪ Perform data entry timely and complies with internal
Data Quality Performance improvement.
▪ Response and communicate timely with the
requester for clarification and verification.

AUDIENCE DEV. SPECIALIST

OPENLOOK BUSINESS SOLUTIONS · November/2015 – Present

▪ Make outbound calls for pre-existing and potential
subscribers for data verification to send out
complementary magazine.
▪ Perform appointment setting to find interested leads.

MEDICAL TRANSCRIPTION EDITOR

COGNIZANT TECHNOLOGY SOLUTIONS · July/2012 – Present

▪ Transcribe reports dictated by physicians.
▪ Perform editing and proofreading on transcriptionist’s
drafts to correct errors and inaccuracies.

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