Looking for Full-Time work
(9 hours/day)
at $6/hour
High School Diploma
English proficiency
Fluent
Professional Summary
I am a dedicated and passionate Customer Service Professional with nearly 6 years of BPO experience, primarily with Concentrix under the contactinfohLog in to see contact information or sign up a
Skills & Experience
Skills
Customer Support 5-10 Years
Experience highlights
Booking.com
Concentrix
·
February/2019
–
Present
I have five years of experience at Concentrix (contactinfohLog in to see contact information or sign up Account), where I assisted customers with bookings, cancellations, and travel arrangements while ensuring a smooth experience. I was part of the Compliance Team, analyzing DSAT cases, providing performance insights, and conducting calibration sessions to improve quality. I also handled Operations Validation to assess new hires, helping enhance retention and team efficiency.
Contact Details Are Private
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