Skills
Office and Administration > Computer Literacy, problem solving, customer service, time management, technical skills, administrative skills
2-5 Years
Calendar Management
2-5 Years
CRM management
1-2 Years
Travel management
2-5 Years
Canva design
1-2 Years
Google calendar
2-5 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
2-5 Years
~Data Entry
5-10 Years
- Customer Service
5-10 Years
Legal Assistant
Less than 6 Months
Chat Support > Social Media Management
2-5 Years
Cold Calling
2-5 Years
Customer Support > Chat Support >Technical Support
2-5 Years
Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets
2-5 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
2-5 Years
Experience highlights
Virtual Legal Assistant
Slater Slater Schulman Lawfirm
·
January/2025
–
Present
Set appointments with attorneys/paralegals. Collect case details and input into CRM. Make inbound/outbound calls. File and retrieve corporate records. Monitor client cases.
Customer Service Representative
Morgan&Morgan Lawfirm
·
November/2024
–
Present
Contact clients to collect documents for lawsuits. File and retrieve corporate records. Monitor client cases and claims.
Virtual Executive Assistant
WREIN Real Estate Masterclass
·
September/2022
–
Present
Managed calendar, time and travel. File/retrieve records. Record meeting minutes. Audit and verify registrants for masterclass. Handle outbound calls.
Cold Caller
Optimum Offers (Real Estate)
·
July/2021
–
Present
Cold call real estate leads. Book appointment for negotiations. Follow up on booked leads.
Technical Support Representative
Microsoft
·
January/2020
–
Present
Troubleshoot Windows/Surface device issues. Check device warranty. Process replacements/refunds. Escalate complex issues. Upsell Surface products.