Skills
Marketing > Content Creation
1-2 Years
Marketing > Social Media Management
1-2 Years
Office and Administration > Administrative Support
2-5 Years
Project Management
1-2 Years
Graphic Design Using Canva, Customer Support, Data Entry, Written and Verbal Communication, Task management
2-5 Years
Marketing > Content Creation > Blogging
6 Months to 1 Year
Website Management > Squarespace
Less than 6 Months
Grants Management
6 Months to 1 Year
Wix - Website Management/Developmen
1-2 Years
Proficiency in using Management tools like Trello, ClickUp and Notion
1-2 Years
Experience highlights
Administrative & Project Support Consultant
Stephens Consulting LLC
·
November/2024
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/
Provide virtual support for nonprofit projects through admin coordination, research, and communications. Lead website development on Wix and Squarespace. Assist with grant writing, including proposals and concept papers. Manage internship logistics and onboarding. Support leadership with digital tools integration and strategic planning.
General Virtual Assistant
United Community Church
·
May/2023
–
Present
Provided comprehensive virtual support by managing executive emails and calendars, updating the church website, and creating engaging content for social media platforms. Played a key role in enhancing accessibility by delivering live captioning during online services. Streamlined internal communication processes and ensured accurate, up-to-date online information to support effective outreach and member engagement.
Fraud Specialist
Capital One Bank via Concentrix CVG Philippines
·
November/2021
–
Present
Monitored and investigated high-risk transactions in real time, ensuring accurate data entry and prompt resolution of fraud cases. I communicated with clients and financial institutions to validate activities while maintaining confidentiality. I also contributed to improving fraud prevention processes, enhancing the overall efficiency and security of operations.
Customer Service Associate
Sutherland Global Services for Amazon
·
September/2019
–
Present
Handled customer inquiries via chat and calls, providing support with orders, product issues, and technical concerns. Maintained accurate records through data entry and ensured timely resolution of complaints, contributing to improved service efficiency and high customer satisfaction.
Operations Manager / Bookkeeper
Meateria Enterprises – Pampanga’s Best Distributor
·
July/2017
–
Present
Managed daily operations including inventory, purchasing, invoicing, and financial reporting. Ensured accurate bookkeeping and regulatory compliance while implementing operational improvements and collaborating with teams to enhance productivity and performance.
